Privacy Policy

The Catholic Charities of the Archdiocese of New York (“Catholic Charities”, “we”, “our” or “us”) is committed to respecting your privacy. This privacy policy (“Privacy Policy”) explains what information Catholic Charities collects from you when you use our website or interact with our third-party partners (“Partners”). By using our website, you agree to all the terms and conditions stated in this Privacy Policy.

Information Gathering

You can visit the official Catholic Charities web site without revealing any personal information. Should you choose to provide us with any personal information, you can be assured that it will only be used by Catholic Charities to conduct official Catholic Charities business and personal information will never be disseminated to any unaffiliated third party.

We use IP addresses (the Internet address of your computer) to help diagnose problems with our servers and to administer our web site. For instance, we run statistical software to identify which parts of our website are most heavily used and which portion of our audience comes from within the Catholic Charities network. But we do not link IP addresses to any personally identifiable information.

If you choose to contact us through the website, we will collect your contact information, such as your name and email address, in order for us to communicate with you. If you write a message, we will store the message so we can reference it to tailor our responses to you.

We may occasionally collect additional personal information that you voluntarily submit to us through the website for other purposes, including information needed to make a donation, register for a volunteer account, or for a planned giving account, if you choose to do so. This information may include 1) email address and password; (2) name, date of birth, telephone number, home address, employer, and demographic information; (3) credit card and other payment information (4) personal interests or concerns; or (4) answers to an online form or survey.

Use of Information

How we may use your information:

  • We use your information to operate, manage, and improve our website, and for marketing and administrative purposes.
  • If you communicate with us, we may send you newsletters and marketing information, until you decide to opt out. We may also send you notifications, updates, and changes about our website, and contact you to provide customer service and support.
  • We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders and legal process, to enforce our rights, to prevent fraud, and to protect the security of the website and for safety.
  • We may use your IP address and location data to analyze usage, administer our website, and gather demographic information for aggregate use.

You may request details of personal information compiled about you, correct such information, or ask Catholic Charities to delete your personal information from the Catholic Charities database of users of the website by contacting Catholic Charities at We will retain personal information for as long as necessary to accomplish our purposes for such data as set forth in this Privacy Policy.

Sharing of Information

We do not knowingly sell, trade or otherwise share your personal information with any third parties without your consent except as disclosed in this Privacy Policy, as required by law, and when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.

We may share personal information in collaboration with our Partners, including companies that assist with business analytics, data processing, donation processing, customer and user management, and other services. We instruct these parties to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to ensure that Partners receiving your information are bound by privacy restrictions as restrictive as those set forth in this Privacy Policy, we are not responsible for any issues that may arise regarding the privacy policies or practices of any of Partners. By using the website, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of our Partners.

Social Media

If you click on our social media links (such as Instagram, Facebook, and X), you will be directed to a third-party platform, and any information you share on those websites will be covered by their privacy policies, not this Privacy Policy.


A cookie is a small file sent by a website, received and stored by your browser on your device’s hard drive. You have the option to modify your browser settings to receive warnings before accepting cookies and to choose which cookies to accept. However, if your browser rejects cookies, certain features on our website may not recognize you upon your return, leading to potential loss of functionality.

Cookies play a crucial role in enhancing your user experience as you navigate our sites. They enable Catholic Charities of the Archdiocese of New York to provide a more personalized and efficient service. Additionally, cookies and similar tracking technologies are utilized to improve and administer the website, analyze trends, track user movements on our pages, support security features, and gather anonymous demographic information about our user base.

It’s important to note that some cookies may be stored on your computer by third parties when you use our website. We do not have control over these cookies or how third parties utilize them.

Your Consent:

By using our websites, you consent to the use of cookies as outlined in this policy. If you do not agree with the use of cookies, you may disable them in your browser settings.


All official Catholic Charities web servers have appropriate physical, electronic, and managerial procedures in place to safeguard and secure all information we collect online. Furthermore, we use encryption when collecting or transferring sensitive data.

Third Party Sites

Sites within the Catholic Charities web may link to external sites outside of the Catholic Charities domain as a convenience to you. If you use these links, you will leave the Catholic Charities website. This Privacy Policy applies only to the information we collect on this website. Catholic Charities is not responsible for the privacy practices or the content of such websites,  and does not make any representations about them.


Except in the case of volunteer opportunities, our website is not directed at nor intended for use by individuals under the age of eighteen.  Individuals under the age of eighteen are required to obtain parental consent before submitting personal information to our site. If you learn that a child under thirteen has provided us with personal information without parental consent, please contact us. If we become aware that a child under thirteen has provided us with his or her personal information, we will promptly delete such data.

We may revise this Privacy Policy from time to time. If this Privacy Policy is updated, we will post the revised policy here and such changes will become effective when posted.  By your continued use of the website after any such changes are posted, you consent and agree to the terms of the revised Privacy Policy.

Contact Catholic Charities of New York

The controller of Personal Information you provide to us is Catholic Charities of New York. At any time, you can remove your name from our mailing list, limit the number of mailings you receive, or update your information. If you have any other questions or concerns, you may contact us by the following means:

  • By e-mail:;
  • By phone: 646-794-2411;
  • By mail: 1011 First Avenue; 11th Floor, New York, NY 10022.

Thank you for your interest in Catholic Charities of New York.

Policy last updated: December 2023